Terms of service

Terms & Conditions – Digital Products

OVERVIEW

Welcome to Dinah Salonga. The terms “we”, “us”, and “our” refer to Dinah Salonga. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you (the “Customer”) with a curated digital shopping experience (the “Services”).

These Terms and Conditions (“Terms”) govern your use of our Services, including the purchase and use of digital products and downloads. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and by our Privacy Policy . If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

To use our Services, you must be at least the age of majority in your jurisdiction. You agree that the information you provide (such as email, billing, and payment details) is accurate and up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account.

SECTION 2 – DIGITAL PRODUCTS

Our products consist of digital files, downloads, or online resources. We make every effort to ensure that descriptions and previews are accurate; however, the way products appear may vary depending on your device and settings.

All product descriptions are subject to change without notice. We reserve the right to discontinue any product or restrict access at any time.

SECTION 3 – ORDERS AND ACCESS

Placing an order constitutes an offer to purchase. Orders are not accepted until confirmed by us and payment has been processed. Once confirmed, you will be granted access to download or use the purchased product.

Due to the nature of digital products, purchases are generally non-refundable, except as outlined in our Refund Policy.

You agree that products are for your personal use only and may not be resold, shared, or redistributed without our prior written consent.

SECTION 4 – PRICES AND PAYMENT

All prices are displayed at the time of purchase and are subject to change without notice. Taxes or other charges may apply depending on your location.

You agree to provide accurate and complete payment details. By submitting payment information, you confirm that you are authorised to use the chosen payment method and that funds will be honoured.

SECTION 5 – DELIVERY OF DIGITAL PRODUCTS

Digital products are delivered electronically. Once payment is confirmed, you will receive access to your purchase via download link or online access.

We are not responsible for delays caused by third-party platforms, internet service providers, or technical issues outside our control.

SECTION 6 – INTELLECTUAL PROPERTY

All digital products, content, and materials provided through our Services are the intellectual property of Dinah Salonga or our licensors. You are granted a non-exclusive, non-transferable licence for personal use only.

You may not reproduce, distribute, resell, modify, or share our products without prior written permission. All rights not expressly granted remain reserved.

SECTION 7 – REFUNDS AND CANCELLATIONS

Due to the instant-access nature of digital downloads, all sales are final. Refunds are only considered if:

  • The product cannot be accessed or downloaded due to technical errors on our side, and the issue cannot be resolved, or

  • A duplicate purchase was made in error.

If you are based in the European Union, you may have the right to cancel your digital purchase within 14 days, provided you have not begun downloading or accessing the content. By downloading or accessing, you waive this right.

For refund enquiries, please contact info.askdinah@gmail.com.

SECTION 8 – THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or link to third-party sites. We do not control or endorse such third parties and are not responsible for their content or practices. Your use of third-party services is at your own risk.

SECTION 9 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dinah Salonga and its affiliates will not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of our Services or digital products.

SECTION 10 – TERMINATION

We reserve the right to suspend or terminate your access to the Services if you breach these Terms, including misuse or unauthorised distribution of digital products.

SECTION 11 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Dinah Salonga is headquartered.

SECTION 12 – CHANGES TO TERMS

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 13 – CONTACT INFORMATION

For questions about these Terms, please contact us at: info.askdinah@gmail.com.